Privacy Policy
Monterey Peninsula Concierge Care, PC
Last Updated: April 26, 2026
Overview
Monterey Peninsula Concierge Care, PC (“we,” “our,” or “us”) operates the website torbamd.com (the “Website”).
This Website is intended to provide general information about a concierge medical practice, describe membership-based services, and allow prospective patients to submit inquiries or request membership. The content on this Website is for informational purposes only and does not constitute medical advice, diagnosis, or treatment.
By using this Website, you acknowledge that you have read and agree to this Privacy Policy.
Information We Collect
Information You Provide to Us
We may collect personal information that you voluntarily provide, including:
Name
Email address
Phone number
Any information you submit through contact or membership request forms
If you choose to enroll as a member, we may collect additional information, including:
Billing address
Physical address
We request that you do not submit sensitive medical or health information through this Website. Communications through the Website are intended for general inquiries only.
Payment Information
We do not collect or store credit card or payment information on this Website.
If you choose to enroll in membership, payments are processed securely through a third-party payment processor, such as Stripe. That provider may collect payment information (such as credit or debit card details) in accordance with its own privacy policy.
Automatically Collected Information
We may collect limited technical information automatically when you visit the Website, such as:
IP address
Browser type
Device type
Pages visited
This information helps us understand how the Website is used and improve performance.
How We Use Your Information
We may use your information to:
Respond to inquiries and membership requests
Communicate with you about our services
Provide and improve the Website
Maintain security and prevent fraud
Comply with legal obligations
We do not sell or share your personal information for advertising purposes.
SMS Communications
If you choose to provide your mobile phone number, Monterey Peninsula Concierge Care, PC may send you SMS (text) messages related to your care and administrative needs. These messages may include appointment reminders, scheduling updates, care coordination communications, and other service-related notifications.
Consent to receive SMS messages is optional and is not a condition of receiving care or services.
Message frequency may vary. Standard message and data rates may apply depending on your mobile carrier and plan.
You may opt out of receiving SMS messages at any time by replying “STOP” to any message. You may also reply “HELP” for assistance or contact us at concierge@torbamd.com or (831) 777-6491.
SMS communications may be facilitated through a secure third-party service provider, Spruce Health, which processes messages on our behalf. We do not sell or share your mobile number or SMS consent data with third parties for marketing or promotional purposes.
While we take reasonable measures to protect your information, SMS text messaging is not always a secure form of communication. By opting in, you acknowledge and accept any inherent risks associated with text messaging.
Sharing of Information
We may share your information only as necessary to operate our business, including:
With service providers who assist in operating the Website or providing services (e.g., payment processing)
To comply with legal obligations or respond to lawful requests
We do not sell your personal information.
Cookies and Tracking
We may use cookies or similar technologies to:
Improve Website functionality
Understand Website usage
You can adjust your browser settings to refuse cookies; however, some features of the Website may not function properly.
Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet is completely secure.
Third-Party Links
This Website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
Children’s Privacy
This Website is not intended for children under 13, and we do not knowingly collect personal information from children.
Your California Privacy Rights
If you are a California resident, you may have the right to:
Request access to the personal information we collect about you
Request deletion of your personal information
Know what categories of information we collect and how it is used
We do not sell or share personal information.
To exercise your rights, contact us at: concierge@torbamd.com
We may need to verify your identity before responding to your request.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
Contact Us
If you have questions about this Privacy Policy, you may contact us at: concierge@torbamd.com